Frequently Asked Questions
Everything you need to know about your Devon Windsor order.
When will my order ship?
Orders are typically processed and shipped within 1-2 business days. Once your package is on its way, you will receive a confirmation email with a tracking number to monitor its progress.
What is your return policy?
We accept returns on unworn, unwashed items with all original tags and liners attached within 30 days of delivery. Please note that items marked as Final Sale are not eligible for return or exchange.
How do I determine my size?
Each product page features a detailed size guide to help you find your perfect fit. If you are between sizes, we generally recommend sizing up for our swimwear and true to size for our ready-to-wear collections.
Do you ship internationally?
Yes, we ship to most countries worldwide. International shipping rates and delivery timelines are calculated at checkout based on your specific location and preferred carrier.
Can I change or cancel my order after it's been placed?
We aim to process orders as quickly as possible. If you need to make a change, please contact our customer service team immediately. Once an order has reached the fulfillment stage, we are unable to cancel or modify it.
How should I care for my Devon Windsor pieces?
To maintain the quality of your swimwear, we recommend hand washing in cold water with mild detergent and laying flat to dry in the shade. Avoid rough surfaces and harsh chemicals like chlorine or bleach.